Retalia Solutions - Cloudflare Outage – Incident details

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    • Cloudflare Outage

    Resolved
    Major outage
    Started 6 months agoLasted about 3 hours

    Affected

    Portal

    Major outage from 11:30 AM to 2:24 PM, Operational from 2:24 PM to 7:30 PM

    Public API

    Major outage from 11:30 AM to 2:24 PM, Operational from 2:24 PM to 7:33 PM

    POS

    Major outage from 11:30 AM to 2:24 PM, Operational from 2:24 PM to 7:30 PM

    TOP

    Major outage from 11:30 AM to 2:24 PM, Operational from 2:24 PM to 7:30 PM

    POP

    Major outage from 11:30 AM to 2:24 PM, Operational from 2:24 PM to 7:30 PM

    Updates
    • Resolved
      Resolved
      This incident has been resolved.
    • Investigating
      Investigating

      Our platform relies on Cloudflare for DNS and edge network delivery. During the referenced Cloudflare incident, Cloudflare experienced a global network issue that caused requests to our domain to fail before reaching our infrastructure.

      Our internal systems remained healthy and fully operational, but due to Cloudflare’s network degradation, end-users were unable to reach our service for the duration of the outage.